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Redeem your two CCXP or other accepted 3rd-party certificates* (current or expired, see list at the bottom of this page) for a Lifetime CCCX Certification from the Customer Institute!
Say goodbye to endless renewals and recurring fees – make your certification permanent!
Your Benefits as a Lifetime CCCX
Focus on thriving in your role rather than on constant renewal of your certification!
Global Recognition – For Life
Gain lifetime access to the prestigious Certified Customer Centricity Expert (CCCX) title — a globally respected mark of your deep expertise and commitment to CX excellence, with no renewals, no expiration.
Official Credentials You Can Use
Add “CCCX” after your name in professional contexts and showcase your digital badge and certificate across LinkedIn, resumes, proposals, and speaking bios.
Exclusive VIP Status in the GCXC
Enjoy VIP CCCX Membership with unlimited access to all PRO features in the Global CX Community — including best practices, webinars, toolkits, and premium networking opportunities.
A Powerful Signal to Employers and Clients
Stand out as a vetted, multi-certified professional in customer centricity — your CCCX credential tells the world you’re not only certified, but certified for life.
Save Big on our One-time Fee
Save significantly by redeeming your two CCXP or other accepted third-party certifications* for a one-time CCCX lifetime certification — and avoid ongoing renewal fees altogether.
Redeem
Two CCXP or other accepted certifications*)
(valid or expired)
for only 100€
(one-time certificate fee)
For Life
For a lifetime CCCX certification with lifetime VIP access to the Global CX Community
Redeem Your Certificates Now
Click below to get your lifetime CCCX certification.
Your redeemed certificates remain valid.
Your CCCX Certificate
for you to print and frame!
Add “CCCX” to your name!
Digital for Your Profile
Post your new certification to your social profiles with one click!
Free Lifetime VIP PRO
Save the 500 Euro annual membership with your lifetime VIP PRO status at no additional cost!
*) Accepted third-party certifications for redemption:
Bain • NPS Certification / NPSx / Bain‑Certified CX Practitioner
Customer Service Institute of America (CSIA) • Certified Customer Experience Professional (CCEP)
CXPA • Certified Customer Experience Professional (CCXP)
CX University • Customer Experience Specialist (CXS)
Forrester • Mastering Customer Experience
Genesis • Design Thinking Coach
Michigan State University (MSU) • MSc Customer Experience Management (MS‑CXM)
Qualtrics • XM Professional (XMP) Certification
Wilms ’n Zo • Customer Experience Masterclass
Partially Accepted
(can be redeemed together with a fully-accepted certification from the list above)
BP Group
Accredited Customer Experience Professional (ACXP)
Accredited Customer Experience Master (ACXM) • if from 2020 or later
Certified Outside-In Master (COIM)
COPC • Certified Professional Manager
Forrester
Customer Experience Certification
Customer Experience Leadership Certification
Customer Journey Mapping Certification
Genesis • Design Thinking Practitioner
IBM • Enterprise Design Thinking Practitioner
Medallia • Customer Experience Professional Level 1
M.R.S. • Certified Member of the M.R.S. (CMRS)
Nienke BloemCX • Leadership Masterminds
Prosci • Change Management / Change Manager / Change Practitioner
Qualtrics
XM For Customer Experience Expert
XM For Employee Experience Expert
XM For Strategy & Research Expert (Core / Research)
Satmetrix • Net Promoter Certified Associate
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