This is to confirm that the below mentioned solution has been successfully certified by the Customer Institute and that the certification is valid until the specified date. If you have come across suspicious or outdated use of reference to Customer Institute certifications please contact us at compliance@customer-institute.org.
Bupa Arabia
Hospital Services Continuous Improvement Processes and Tools
Customer experience focus improvement / VOC projects are one of our main
drivers to enhance our customer experience inside the hospitals while dealing
with our brand. Our projects are a collaborative proactive approach where we are
collecting, analyzing, and acting on our VOC input so we can tackle any
challenges during the customer journey targeting a seamless experience.
The description above has been provided by the certified organization.
