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European Customer Consultancy
Many CX specialists find themselves leading customer centricity as a sole professional or in a small team, often lacking practical experience and knowledge. Whilst training courses is a great way to familiarise oneself with the key customer centricity concepts, knowledge
application in the real word remains a challenge.
ECC CX Coaching is practical and flexible, supporting CX specialists with their specific challenges. It can be fully tailored to individual’s needs, covering topics of interest in weekly 1‐hour sessions.
Providing real life case studies, best practice examples and a healthy dose of theory ECC CX Coaching sets up CX specialists for sustainable success, confidence and credibility in their roles.
The description above has been provided by the certified organization.