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Wilms & Co B.V.
A unique series of X MASTERCLASSES for leaders in CUSTOMER EXPERIENCE, LOYALTY EXPERIENCE (NPS) and DATA‐DRIVEN EXPERIENCE as well as those that seek the skillset to rally the organisation behind your ambitions through BUSINESS STORYTELLING. Simply invaluable it’s for those companies that seek to lead, and for those individuals that seek to be successful leaders.
The X Masterclasses are comprehensive, challenging and set you up for immediate action. The Masterclasses are an intense 2 days of blended learning and cover the entire width of your expertise. But we’re not stopping there as we are setting you up for much, much more. In a group of international peers you’ll not only learn the in-depth theory but also trends and developments, the latest thinking, offbeat views and especially how you can make it all work in your organisation. Given by trainers that actually held high positions in large corporate companies designing and running CX and NPS programmes and supported by thought leaders in Research and Data Science, these Masterclasses are far from textbook only. You’ll learn how to deal with the unruly business life, stakeholder management and navigate political pitfalls. Because we want you to be successful.
Each X Masterclass can be taken individually and are for all industries and all companies. They are available as Open House or tailored as In-company training. And they’re given virtually (online) as well as live all over the world from Moscow to Dubai and Seattle to Amsterdam.
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The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.