CXSA Group
CXSA Group offers a wide range of Customer Experience Certification Programs designed specifically to cater for the opportunities & needs of specific geographical regions.
Our knowledge & education curriculum empowers people to ‘think, understand & apply’ advanced customer experience principles to their organizations & daily lives. We enable you to bridge the gap between customer outcomes & your business success in a much more meaningful way.
We demonstrate the value of customer centricity in true financial terms & help you to transform the relationship between your employees & your customers into a powerful partnership capable of achieving remarkable results.
We offer a 5-level training program in the field of Customer Experience from Foundation through to Practitioner, Master, Champion and Leader.
We also offer Signature programs such as Patient Experience Practitioner Training and Customer Service Strategist Training programs.