CXSA Group
CXSA Group offers a wide range of Customer Experience Certification Programs designed specifically to cater for the opportunities & needs of specific geographical regions.
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Our knowledge & education curriculum empowers people to ‘think, understand & apply’ advanced customer experience principles to their organizations & daily lives. We enable you to bridge the gap between customer outcomes & your business success in a much more meaningful way.
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We demonstrate the value of customer centricity in true financial terms & help you to transform the relationship between your employees & your customers into a powerful partnership capable of achieving remarkable results.
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We offer a 5-level training program in the field of Customer Experience from Foundation through to Practitioner, Master, Champion and Leader.
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We also offer Signature programs such as Patient Experience Practitioner Training and Customer Service Strategist Training programs.