Let us know how to improve the Customer Institute Customer Centricity Assessment

As an industry expert you have chosen the CICCA as your assessment method and delivered profound insights and recommendations to your client. This puts you into the perfect place to now teach us! Please let us know about your experience delivering the CICCA and share any suggestions you might have on how we can improve the method and its related tools.

You can select your permission to quote you at the end of this survey.
e.g. CEO, Head of CX, Marketing Manager, etc.
** Feel free to mention anything positive or negative you can think of. For example, how much did the provided tools help you in your project?
Nothing is so great, that it cannot be improved!
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