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Customer Experience (CX) has evolved from tools and technology to the value it brings in informing the business and helping it achieve its desired goals. A human-centered approach is essential Human-centered experience has a pivotal role in driving business outcomes, and it’s a two-way streeet. To ensure the employee’s engagement [...]

International Women's Day (IWD) is a global day celebrating the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating gender parity.  IWD has been celebrated since 1911.  Celebrated every March 8th, IWD is a great day to: celebrate women's achievementsraise awareness [...]